Keep the core simple. Extend it when it makes sense.
Add what your business needs.
EA CloudPOS gives you the core tools required to manage a retail operation. Some businesses need more. Instead of forcing those capabilities into every licence, optional add-ons can be introduced when there is a genuine business requirement.
Add capabilities when there is a real business reason.
Add-ons should support a clear outcome: communicate with customers, retain repeat buyers, understand performance, train the team, or connect EA CloudPOS to another system. Keep the core simple, then extend it deliberately.
- Customer engagement and loyalty options
- Advanced reporting and inventory where needed
- Integrations and custom work scoped separately
Optional extensionsWhatsApp Business Integration
Connect approved WhatsApp Business API capabilities to supported customer communication workflows.
Implementation and ongoing third-party messaging charges, where applicable, are quoted separately.
Request WhatsApp IntegrationSMS Customer Engagement
Add supported SMS notifications and customer communication capabilities.
Third-party SMS usage charges may apply.
Add SMSCustomer Loyalty
Introduce structured loyalty and customer retention capabilities where appropriate for your retail model.
Discuss LoyaltyAdvanced Reporting & Analytics
For businesses that need deeper management reporting, performance analysis or specialised dashboards beyond standard EA CloudPOS reporting.
Discuss Advanced ReportingAdvanced Inventory Capabilities
Additional inventory functionality for operations with more complex stock requirements.
Scope depends on the requirement.
Discuss Inventory RequirementsAdditional Training
Need to onboard more people or retrain an existing team? Additional training can be arranged separately from the initial onboarding included with your deployment.
Book TrainingIntegrations
Where technically supported, EA CloudPOS can be integrated with approved third-party systems and services.
Integration work is scoped and quoted separately.
Discuss an IntegrationCustom Development
Have a requirement outside the standard EA CloudPOS product? We can assess it separately.
Custom development is subject to technical review, scope, delivery schedule and separate pricing.
Discuss a RequirementAdd-ons are separately priced and scoped. None are included in the first-year or renewal price. Third-party charges, where they apply, are paid in addition.
Add-on questions
What if we need WhatsApp, SMS or loyalty?
These are optional add-ons where applicable. You don't have to pay for them unless your business needs them.
Do we have to buy hardware from you?
No. EA CloudPOS software and hardware are separate.
You may use compatible hardware you already own, procure compatible equipment yourself, or ask Early Access to supply and configure equipment.
Is Business Support compulsory?
No. Your EA CloudPOS software does not require a Business Support plan. Business Support is available when you want professional help improving how your business operates.
Your Business Has Grown.
Your Systems Need to Keep Up.
You shouldn't have to call three people to find out what happened today. You shouldn't have to guess how much stock is left. And you shouldn't need to be physically present before you can see how the business is performing.
EA CloudPOS gives you the software infrastructure to run retail with better visibility, accountability and control.
See your sales. See your stock. See your branches. Know what's happening.